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Why you have auto insurance

You’ve had an accident. Now what?

First, we hope you’re okay. Second, this is why you purchased insurance. Here’s what to expect.

When you call us at 800-334-0090 to report an auto claim, we’ll ask some initial questions and then connect you with one of our claims associates. These people are dedicated to serving you.

Your claims associate will review your coverages and take the time to explain the claims process to you. We’ll then determine how best to make you whole again as quickly as possible.

If you have physical damage coverage, and a shop of choice, the claims associate will work promptly with you and your shop to ensure you get a timely estimate for repairs. If you do not have a shop of choice, our claims associate will work with you to determine your damages to assist you with getting your car back on the road.

If you have rental car coverage, while your vehicle is being repaired, we can arrange to get you into a rental car.

Regardless of circumstances, we’ll help guide you through each step of the claims process.

That we promise.