May 7, 2020

If your financial burdens continue while shelter-in-place orders begin to expire, we're still here to help make life a little easier. We’re continuing our temporary billing adjustments and accommodations to ensure you’re protected—even if you’re unable to make a payment.

Our billing accommodations come in the form of waiving fees, offering extended grace periods for payments, or accepting a nominal payment that would ensure you have adequate insurance coverage. Additionally, we’ve extended the current inclusion of food delivery coverage to May 29, 2020.

We're here to work with you to make arrangements or adjustments to your policy if you need more flexibility. Please give us a call at 800-334-0090 to discuss your options.

We’re honored to continue serving you.

Your Dairyland Team

Changes to your Dairyland coverage during the COVID-19 pandemic

April 6, 2020

Adapting to COVID-19 control measures has disrupted lives and livelihoods. Many states have set temporary requirements affecting insurance coverage and payments. We’ve made additional adjustments to help you through the challenges you face. As the situation continues to evolve, we’ll comply with any additional regulatory orders, and may make more changes to help you stay protected on the road while dealing with cashflow concerns. Current changes include:

• If you’re experiencing financial difficulties, we offer you a grace period, upon request, for premium payments through May 15, 2020. Your coverage will be uninterrupted during this period, but you must make a payment by May 15, 2020, to avoid a lapse in coverage after that date. Call 800-334-0090 to make your request.
• We’re suspending cancellations of coverage for nonpayment of premiums, through at least May 15, 2020, in Colorado, Louisiana, Mississippi, North Carolina, New York, Ohio, Oklahoma, Oregon, Washington, and West Virginia. You don’t need to call to request this suspension.
  • Start and stop dates of suspensions may vary by state.
  • If you don’t pay your premium in one of these states, you may receive a cancellation notice. Your policy, however, may still be active during the suspension period. Please call 800-334-0090 if you have any questions about your coverage, start and stop dates, or suspension rules as they apply in your state.
• If we don’t receive your payment by the end of your grace period or cancellation suspension, your policy will be cancelled on the effective date of any cancellation notice you receive.
• Effective April 6, 2020, we’re suspending enforcement of our exclusions for food delivery through May 15, 2020, countrywide. All other deliveries continue to be excluded, and all other terms and conditions of your policy continue to apply.

Llámenos al 800-334-0090 para obtener ayuda personal para realizar pagos o hacer un reclamo.

Thank you for allowing us to serve you.

Your Dairyland team

We're here for you

March 24, 2020

We hope this message finds you, your family, and your friends healthy, safe, and adjusting to these highly unusual times. Our hearts are with everyone around the world who have been affected by the COVID-19 outbreak and we are incredibly grateful to all who are working hard to keep our communities healthy and safe.

As your insurance provider, looking out for you is our top priority. With the impact of coronavirus spreading, we’re doing everything we can to ensure you have access to the resources and services you need. Here are ways we can help:

• We stand ready to work with you should you be experiencing financial difficulties as a result of COVID-19. Please give us a call at 800-334-0090 and we’ll talk through your options.
• If you need to view or manage your policy information, you can log in online, or download our app. Remember, you also have the option to sign up for paperless documents using one of the online options above.
• You can also report or check a claim by calling us at 800-334-0090. We are available 24/7.

Administre su póliza en línea en my.dairylandinsurance.com. Llámenos al 800-334-0090 para obtener ayuda personal para realizar pagos o hacer un reclamo.

As our employees stand ready to serve, please know that we’re doing everything we can to keep them safe while doing so. This includes allowing them to work from home and sharing the latest health and wellness tips provided by the Centers for Disease Control. Our independent agents also stand ready to serve, working in environments that leverage the latest technology to help keep them healthy and safe.

We are beyond grateful for your business and trust during this unprecedented situation. Please take care of yourself and let us know how we can help. We’ll get through this together.

Pete Anhalt
President
Dairyland