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Dairyland insurance claims

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Whether you have an auto, motorcycle, or off-road vehicle claim, we’re available to help you 24/7.

Report a claim

If you’re a Dairyland® customer, log in to your account to submit your claim online. If not, click "Report as guest" or call us at 800-334-0090 and a claims representative will assist you.

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Manage an existing claim

Use the links below to check the status of a claim or payment. Current customers can log in to access more detailed claim information.

Claim statusClaim payments

The claims process

What can you expect when working with us following an accident? Let’s walk you through the claims process.

  • After an accident, call us at 800-334-0090 to report your claim. We’ll ask some initial questions and then connect you with one of our friendly and knowledgeable claims associates. These people are dedicated to helping you.

  • We’ll investigate the accident by speaking with all parties involved and gathering other important information, such as obtaining a police report, assessing vehicle damages, and talking to witnesses.

  • Your claims representative will review applicable coverages, if available, and take the time to explain the next steps. We’ll then determine how best to get things back to where they were as quickly as possible.

  • If someone involved in the accident is injured, we’ll determine potential coverage for the injury and work with the injured party to gather medical bills and records.

Cooperation from the parties involved is critical to resolving a claim, so please work with your claims representative to provide the information they need.

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What to do if you're in an accident

  1. Stop—don’t leave the accident scene.

  2. Get yourself to a safe area. If your vehicle is drivable, move it out of traffic.

  3. Get help for anyone who was injured.

  4. Call the police.

  5. Collect the following information:

    • Names, phone numbers, and insurance providers and policy number of other drivers involved.

    • Photos of your vehicle and the other vehicles involved.

From there, you’re ready to submit your claim.

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Not a Dairyland customer?
In an auto accident with a Dairyland customer?
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Auto insurance claims

Learn more about submitting and managing your car insurance claim, along with useful coverages you can add to your policy.

Auto claims
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Motorcycle insurance claims

If you’re involved in a motorcycle accident or your bike is otherwise damaged, we’re here to help throughout the claims process.

Motorcycle claims
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Off-road vehicle insurance claims

Our knowledgeable, experienced claims team is ready to assist if your ATV, UTV, dirt bike, or snowmobile is involved in a claim.

Off-road vehicle claims
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Claims management tools

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Claim status

Check the status of a previously submitted claim. You’ll need to have the claim number and date of the incident on hand.

View claims
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Payment status

Check the status of payments related to a Dairyland claim. You'll need to have the claim number and your FEIN on hand.

View payments
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Contact us

If you don’t see what you’re looking for or you’re having trouble accessing it, give us a call and one of our knowledgeable representatives will be happy to help.

Contact us

The Dairyland claims team

We handle our claims internally. Why? Because no one else does it better. Our knowledgeable claims associates are trained to assist you and put your coverage to work.

Millions of drivers and riders have trusted us to protect them and breathe a little easier during stressful and uncertain times. You can rely on us too.