Auto insurance claims

Illustration of a car accident sceneIllustration of a car accident scene

Need to submit or manage an auto insurance claim? Not sure which coverages apply following an accident? We’re here to help.

File a claim

If you’re a Dairyland® customer, log in to your account to submit your claim online. If not, click "Report as guest" or call us at 800-334-0090 and a claims representative will assist you.

Customer log inReport as guest
Manage an existing claim

Use the links below to check the status of a claim or payment. Current customers can log in to access more detailed claim information.

Claim statusClaim payments

Rental reimbursement coverage

If you have rental reimbursement coverage on your policy, we can reserve a rental for you while your car is being repaired following a covered incident. Plus, the coverage pays for your rental vehicle, up to your coverage limits.

If you need to use this coverage now or have questions about adding it to your policy, talk to your Dairyland agent or claim representative.

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Auto glass repair

We recommend getting a windshield fixed or replaced at the first sign of trouble. Not only can a crack impair your vision, it can also make your windshield weaker and more likely to fail.

If you need to report an auto glass claim, give us a call at 800-334-0090 to speak with one of our knowledgeable claims representatives.

How to report an auto glass claim

Before you submit your claim, make sure you have:

  • Your car insurance policy number

  • Your vehicle’s year, make, model, and style

  • The date when you noticed the issue

We can transfer you to an auto glass service that will schedule and coordinate your glass repair or replacement at a shop or location that works for you.

Find a repair shop

There are some things in life you can’t control—for example, being involved in an auto accident. However, the post-accident process isn’t completely out of your hands.

If you have Dairyland comprehensive and collision coverage and call to report an auto claim, we’ll ask whether you have a preferred repair shop. If you do, we’ll work with your chosen shop throughout the claims process to help get your vehicle repaired and back to you.

Auto roadside assistance

Our roadside assistance coverage* offers 24/7 service for a range of issues you can experience while driving, including:

  • Emergency services for a battery failure, flat tire, or mechanical breakdown

  • Resupply of your vehicle’s fuel, oil, fluid, or water

  • Towing

  • Lock-out assistance that covers the cost of unlocking your vehicle if you lose your keys or lock them inside

  • Extrication assistance that covers the cost to pull your vehicle out of a ditch within 50 feet** of a paved road or highway

Learn more about roadside assistance
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Claims management tools

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Claim status

Check the status of a previously submitted claim. You’ll need to have the claim number and date of the incident on hand.

View claims
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Payment status

Check the status of payments related to a Dairyland claim. You'll need to have the claim number and your FEIN on hand.

View payments
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Contact us

If you don’t see what you’re looking for or you’re having trouble accessing it, give us a call and one of our knowledgeable representatives will be happy to help.

Contact us