Roadside assistance

Our roadside assistance coverage offers 24/7 service for a range of issues you can experience while driving. Like what? Well, here’s an example:

Let’s say you’re driving down a country road far from home when you hear a tire pop. You pull over, open the trunk, and take out the spare—but it’s also flat. Now what?

With our roadside assistance coverage, you’re never stranded.

What does roadside assistance cover?

This coverage* includes:

Emergency services for a battery failure, flat tire, or mechanical breakdown
Resupply of your vehicle’s fuel, oil, fluid, or water
Towing
Lock-out assistance that covers the cost of unlocking your vehicle if you lose your keys or lock them inside
Extrication assistance that covers the cost to pull your vehicle out of a ditch within 50 feet** of a paved road or highway

These services are available anytime, day or night—even on liability-only policies. And because roadside assistance isn’t a reimbursement program, you’ll have fewer hassles to deal with after the service is performed.

How does roadside assistance work?

Getting help is as simple as calling the toll-free number on your Dairyland® ID card. The roadside assistance company will:

Gather your information
Contact a local service provider
Dispatch them right to you

This means you don’t need to worry about sitting in your stranded car, trying to find nearby towing companies or locksmiths. We’ve got that covered.

Is roadside assistance the same as car insurance?

Roadside assistance is an optional coverage you can add to your car insurance policy. To drive legally in most states, you’re required to carry at least the minimum limits of other, mandatory coverages. To learn what coverage types and limits you need, check out your state’s insurance requirements.

How to purchase Dairyland roadside assistance

We offer two tiers of roadside assistance coverage:

Basic: Covers up to $75 for each incident
Expanded: Covers up to $100 for each incident

Purchasing this coverage is an inexpensive way to ensure help arrives when you need it most. Consider adding it now—before you get stranded. If you’re already a Dairyland customer and would like to add this coverage to your existing policy, talk it over with your agent or give us a call at 800-334-0090.

If you’re thinking of becoming a Dairyland customer, consider adding roadside assistance to your policy.